Fort Mill, South Carolina, February 3, 2015. TrukFix, Continental’s emergency road service for commercial tire national account customers, has expanded its services to include light mechanical and towing in addition to existing emergency tire services.
Managed by an award-winning provider, the TrukFix toll-free hotline, 877-TRUKFIX, is open 24-hours a day, seven days a week and staffed by agents with extensive knowledge of Continental truck tires.
“Expanding the TrukFix services offered enables our national fleet customers to quickly access a network of over 1,000 commercial tire dealers and service outlets who are able to assist during both tire and non-tire-related emergency roadside situations,” said Alex Chmiel, Continental’s director of marketing for truck tires in the Americas. “We know time is valuable to our fleet customers and hope those who utilize TrukFix are able to get back on the road faster than ever before.”
All Continental commercial tire national account customers are automatically enrolled in the TrukFix program and may access the free service 24/7 by calling 877-TRUKFIX, or on the Truck Tire Dealer Locator App for iPhone®.
In the event of a breakdown, drivers can make one quick phone call to TrukFix and be directed to an approved Continental dealer or service outlet. Pricing and billing to the fleet for tire, light mechanical and towing services is regulated and handled through Continental’s National Account and ContiFleet small operator programs.
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. Continental generated sales of €37.7 billion in 2020 and currently employs around 235,000 people in 58 countries and markets. In 2021, the company celebrates its 150th anniversary.
The Tires business area has 24 production and development locations worldwide. Continental is one of the leading tire manufacturers with more than 56,000 employees and posted preliminary sales of €10.2 billion in 2020 in this business area. Continental ranks among the technology leaders in tire production and offers a broad product range for passenger cars, commercial and special-purpose vehicles as well as two-wheelers. Through continuous investment in research and development, Continental makes a major contribution to safe, cost effective and ecologically efficient mobility. The portfolio of the Tires business area includes services for the tire trade and fleet applications, as well as digital management systems for tires.
Continental develops pioneering technologies to make commercial transport safer, more efficient and more connected. The company’s products and services deliver measurable impact for commercial vehicle manufacturers and the aftermarket. They benefit from a broad portfolio and from fully integrated systems. The portfolio includes tires, digital tire monitoring, fleet management, telematic solutions, Electronic Logging Devices (ELD) and tachographs, hoses, air springs, Electronic Control Units (ECU), displays, drivetrain and exhaust aftertreatment systems, sensors, advanced driving assistance systems, as well as eHorizon maps and events and cloud-based services. In 2017, the share of Continental’s global sales for commercial vehicle products and systems was around €4.7 billion.