Products for Transport

newsroom_stage

Press Release

Continental’s Commercial Warranty Center Moves to Clinton, Mississippi

07/28/2022
  • Effective August 1, 2022, all commercial warranty services handled by Clinton, MS facility

  • Larger, state of the art facility will better serve customers' needs

  • Daryl Evrard is the new warranty supervisor

Clinton, Mississippi Facility

Fort Mill, South Carolina, August 1, 2022. The Commercial Warranty Center for Continental Tire the Americas has moved onto the campus of our newest tire plant in Clinton, Mississippi effective August 1. The center was previously located at our tire plant in Mount Vernon, Illinois. This is the new address and contact information for the Commercial Warranty Center:

3000 Continental Parkway
Clinton, MS 39056  
TI_CQ_SM_help.trucktires@continental.com 


The new location at a larger, state of the art facility in Clinton will better serve customers’ warranty needs. At this center tires, sensors and boots of Continental/General Tire/AmeriSteel brands Radial Medium or Heavy Truck Tires will be processed. Rod Conner, Continental’s Technical Customer Service Manager, says, “We have a great team supporting the center including myself, our new warranty supervisor Daryl Evrard and several other employees. Daryl is no stranger to Continental. He worked at our Mount Vernon plant for 32 years and brings vast knowledge of truck tires.”


For our commercial customers, the warranty process has not changed except for the new location. Customers should still continue to reach out to their Truck Sales Managers (TSM) to begin the warranty complaint process or with any questions.


Continental opened its third U.S. tire plant in Clinton, Mississippi in October 2019. The plant produces large truck and bus tires for the U.S. commercial vehicle market. At full capacity, the plant is slated to produce an annual volume of 750,000 truck tires in the first phase. Plans for development at the location represent a total investment of $1.4 billion and will create 2,500 job opportunities.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. Continental generated sales of €37.7 billion in 2020 and currently employs around 235,000 people in 58 countries and markets. In 2021, the company celebrated its 150th anniversary.


The Tires business area has 24 production and development locations worldwide. Continental is one of the leading tire manufacturers with more than 56,000 employees and posted preliminary sales of €10.2 billion in 2020 in this business area. Continental ranks among the technology leaders in tire production and offers a broad product range for passenger cars, commercial and special-purpose vehicles as well as two-wheelers. Through continuous investment in research and development, Continental makes a major contribution to safe, cost effective and ecologically efficient mobility. The portfolio of the Tires business area includes services for the tire trade and fleet applications, as well as digital management systems for tires.


Continental develops pioneering technologies to make commercial transport safer, more efficient and more connected. The company’s products and services deliver measurable impact for commercial vehicle manufacturers and the aftermarket. They benefit from a broad portfolio and from fully integrated systems. The portfolio includes tires, digital tire monitoring, fleet management, telematic solutions, Electronic Logging Devices (ELD) and tachographs, hoses, air springs, Electronic Control Units (ECU), displays, drivetrain and exhaust aftertreatment systems, sensors, advanced driving assistance systems, as well as eHorizon maps and events and cloud-based services. In 2017, the share of Continental’s global sales for commercial vehicle products and systems was around €4.7 billion.