FORT MILL, S.C. Continental Tire the Americas, LLC (Continental) today announced the company’s decision to voluntarily initiate a safety recall for 5,356 commercial vehicle tires. The tires involved in the recall are 315/80R22.5 Conti Coach HA3, produced from August 27, 2017, to April 28, 2018 (DOT weeks 3517 to 1618), and sold in the original equipment and replacement markets in the U.S., Canada, and Mexico.
Tires from four production weeks were identified with issues, but in an abundance of caution, Continental is recalling all potentially affected tires from the start of production. The tires were identified as having a potential issue which could cause loss of internal pressure through the sidewall resulting in slow or rapid deflation. Since the safety of customers is paramount at Continental, the company has decided to voluntarily issue a safety-related recall for the potentially affected tires. The tires are identified with the Department of Transportation (DOT) codes A372 KWUU 3517 through 5317, and 0118 through 1618. Only the production DOT weeks 3517 through 1618 are affected. Continental has not received any reports of accidents or injuries resulting from this condition.
Continental has notified the appropriate authorities of the details of the recall. All identified tire owners will be promptly notified and informed about the details of the recall and how to receive replacement tires at no charge. Tires with the affected DOT codes should be exchanged immediately. Tires will be exchanged free of charge, including the cost of mounting, balancing, and service fees, through August 31, 2018, and on a pro-rata basis after this date. However, we encourage owners of the affected tires to complete the exchange as soon as possible.
Customers seeking more information, including instructions for identifying affected tires as well as obtaining replacement tires, are asked to contact their local Continental sales representative or the Customer Service team. For the U.S. market, the contact number is toll-free 1 (800) 726-7113. For Canada, the contact number for English-language service is toll-free 1 (800) 461-9681, and for French-language service is toll-free 1 (800) 361-2844. For Mexico, the contact number is 01 800 821 2000. Or visit the Product Recall FAQs page: http://ci-shortcode.conti.de/fr1j
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transport. In 2017, Continental generated sales of €44 billion and currently employs more than 240,000 people in 61 countries.
The Tire Division currently has more than 24 production and development locations worldwide. The broad product range and continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility. As one of the world's leading tire manufacturers with around 54,000 employees, the Tire Division achieved sales of €11.3 billion in 2017.
Continental Commercial Vehicle Tires is one of the largest manufacturers of truck, bus and commercial specialty tires worldwide. The business unit is continuously developing from a pure tire manufacturer to a solution provider, offering a broad range of products, services and tire-related solutions.