Rapid or slow pressure loss may occur; no reports of accidents or injuries
Tires will be replaced at no charge
FORT MILL, S.C. Continental Tire the Americas, LLC (Continental) today announced the company’s decision to voluntarily initiate a safety recall for 655 commercial vehicle tires. The tires involved in the recall are 11R22.5 Conti Hybrid HS3 Load Range G, produced during DOT weeks 9, 10, and 11 of 2018, and sold in the original equipment and replacement markets in the U.S. and Canada.
The tires were identified as having a potential issue which could cause loss of internal pressure through the sidewall resulting in slow or rapid deflation. Since the safety of customers is paramount at Continental, the company has decided to voluntarily issue a safety-related recall for the potentially affected tires. The tires are identified with the Department of Transportation (DOT) codes A33T KWUX 0918, A33T KWUX 1018, and A33T KWUX 1118. Only the production DOT weeks 0918, 1018, and 1118 are affected. Continental has not received any reports of injuries resulting from this condition.
Continental has notified the appropriate authorities of the details of the recall. All identified tire owners will be promptly notified and informed about the details of the recall and how to receive replacement tires at no charge. Tires with the affected DOT codes should be exchanged immediately. Tires will be exchanged free of charge, including the cost of mounting, balancing, and service fees, through December 11, 2018, and on a pro-rata basis after this date. We encourage owners of the affected tires to complete the exchange as soon as possible.
Customers seeking more information, including instructions for identifying affected tires as well as obtaining replacement tires, are asked to contact their local Continental sales representative or the Customer Service team. For the U.S. market, the contact number is toll-free 1 (800) 726-7113. For Canada, the contact number for English-language service is toll-free 1 (800) 461-9681, and for French-language service is toll-free 1 (800) 361-2844. For Mexico, the contact number is 01 800 821 2000. Or visit the Product Recall FAQs page.
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transport. In 2017, Continental generated sales of €44 billion and currently employs more than 240,000 people in 61 countries.
The Tire Division currently has more than 24 production and development locations worldwide. The broad product range and continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility. As one of the world's leading tire manufacturers with around 54,000 employees, the Tire Division achieved sales of €11.3 billion in 2017.
Continental Commercial Vehicle Tires is one of the largest manufacturers of truck, bus and commercial specialty tires worldwide. The business unit is continuously developing from a pure tire manufacturer to a solution provider, offering a broad range of products, services and tire-related solutions.