Continental Tire the Americas, LLC has decided to voluntarily initiate a safety-related recall of the following commercial vehicle tires:

The tires were identified as having a potential issue which could cause loss of internal pressure through the sidewall resulting in slow or rapid deflation. Since the safety of our customers is paramount at Continental, we have decided to voluntarily issue a safety recall for these tires. No personal injuries have been reported.

The last four digits of the DOT serial numbers indicate the production period (week/year). The DOT Codes listed in the table above are covered by this exchange program. No other tire sizes, production periods or product lines are affected.

Locating the DOT Code: The DOT code or Tire Identification Number (TIN) is printed on the tire sidewall on one side of the tire. For example:

Required Actions

If you are the owner of an affected tire:

1. All affected tires must be removed from service immediately.
2. Arrangements for immediate tire replacement should be made with the most logical Continental dealer.

Dealer Process to Replace Affected Tires: 

1. Recommended tires for replacement are: Conti Hybrid HS3, Load Range G (with non-affected DOT codes). Alternatively, replacements could be HSL2 Eco Plus, HSR2, or an equivalent steer tire in Load Range G or H. Appropriate replacement tires should be selected based on fleet segment and application.
2. Servicing dealer replaces tires. If a dealer does not have a replacement tire in stock, replacements can be expedited to them. Dealer can call the Continental Warranty Center at +1 (618) 242-7398 for guidance or credit processing prior to work if required.  The customer should not be charged for products or services related to this action.
3. Dealer follows the normal warranty process, sending warranty forms and service invoices by fax to +1 (618) 242-7491 or via email trucktires@conti-na.com. Warranty process instructions are available from the Continental Warranty Center or your Continental sales representative.
4. Dealer ships affected tires to the Continental Warranty Center through OD:

RWA# RECALL

12086 E. Illinois HWY 148

Mt. Vernon, IL 62864

5. Completed warranty claim submissions will trigger full replacement credit for the tires + FET to the dealer. Dealer will also receive a credit for delivery commission, labor to mount / dismount, and balancing.

Customer Assistance: 

For assistance, customers should contact their local Continental sales representative or our Customer Service team:

• USA (Warranty Center): 1 (800) 726-7113
• Canada (English): 1 (800) 461-9681
• Canada (French): 1 (800) 361-2844
• Mexico: 01 800 821 2000